Privacy Policy

How we protect and respect your privacy

Last Updated: April 14, 2026

Our Commitment to Privacy

At Toronto Chat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By using Toronto Chat, you consent to the practices described.

Information We Collect

We collect minimal information necessary to provide our services:

  • Account Information: When you register, we collect your email address and chosen username. No real name or personal details are required.
  • Usage Data: We automatically collect information about how you interact with our platform, including chat duration and frequency.
  • Device Information: We collect IP address, browser type, and device information to ensure security and improve our service.
  • Chat Content: Video and text conversations are not recorded or stored. We do not have access to your chat content.

How We Use Your Information

Your information is used solely to provide and improve our services:

  • To operate and maintain the platform
  • To match you with chat partners
  • To ensure platform security and prevent abuse
  • To send service-related notifications
  • To improve user experience based on aggregated, anonymized data

Information We Do NOT Collect

We believe in minimal data collection:

  • We do NOT store your video or text conversations
  • We do NOT sell your personal information to third parties
  • We do NOT require real names or addresses
  • We do NOT share your data for marketing purposes

Data Retention

We retain your account information only as long as your account is active. You may delete your account at any time, and we will permanently remove your data from our systems within 30 days.

Security Measures

We implement appropriate security measures to protect your information:

  • Encryption for data transmission
  • Regular security audits
  • Automated abuse detection systems
  • Strict access controls for our team

Third-Party Services

We use trusted third-party services for hosting and analytics. These providers have access to your data only to perform services on our behalf and are bound by strict confidentiality agreements.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account
  • Opt out of non-essential communications

Children's Privacy

Our service is not directed at children under 18. We do not knowingly collect information from minors. If we become aware of such collection, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of any material changes through the platform or via email. Continued use after changes constitutes acceptance.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our Contact page.